editorial visitors profile Who exhibit ?

Ariane GIORNO
Exhibition Director

theme 2025

The adaptive future: intelligences and transformations3

Our future is always in motion. We can’t predict it, but we can prepare for it and adapt to it. All4Customer Paris 2025 offers you Europe’s broadest panorama of the most innovative solutions on offer from a host of exhibitors! From April 1 to 3, 2025, this event will welcome the biggest brands, the boldest startups and the pioneers of marketing and customer relations for three days of sharing, innovation and experimentation.

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Visitors profile

Salary size

  • Companies with 1 to 99 employees (47%)
  • Companies with 100 to 499 employees (17%)
  • Companies with 500 to 999 employees (10%)
  • Companies with more than 1 000 employees (26%)

Functions

  • Marketing and communication Directors / Managers (30%)
  • Customer Experience Directors / Managers (29%)
  • CEO/ Owners (11%)
  • E-commerce Directors / Managers (10%)
  • IT / CRM Directors (10%)
  • Sales Directors / Managers (7%)
  • Others (3%)

Activity sectors

  • E-Commerce (29%)
  • Communication / Marketing / Advertising (15%)
  • IT / Telecommunication / TIC / SSII (12%)
  • Commerce / Distribution / Retailer (10%)
  • Bank / Finance / Insurance (9%)
  • Call Center (8%)
  • Tourism / Entertainment / Sports (5%)
  • Healthcare / Pharmaceuticals / Medical (4%)
  • Media / Press / Publishing (3%)
  • Consulting / Audit / Study (4%)
  • Others (1%)

Who's exhibiting?

CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE

Analysis of team business skills (planning / Human Resources management)
Artificial Intelligence and Customer Service
Change Management / Transformation
Contact centers / Outsourcing customer relationship
Conversation analysis
Corporate social responsibility (CSR)
CRM / SOCIAL CRM / Omnichannel management platform
Customer data analysis
Customer data collection and processing
Customer engagement and loyalty
Customer intelligence
Customer interaction management
Customer journey mapping
Customer knowledge / Data
Customer loyalty management
Customer self-service autonomy
Customer service strategies
Customer support and experience
Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Data security and compliance
Dynamic pricing
E-reputation
Employee assistance tools
Interactive Voice Response (IVR) and Computer Telephony Integration (CTI)
IT services integrator
Mobile and cloud-based CRM solutions
Personalized content
Quantitative and qualitative customer studies
Social media integration into CRM
Social media monitoring
Software for contact centers
Solutions for customers with disabilities
Telecom operator and Voice over Internet Protocol (VoIP)
UX/User Experience
Voice of the customer collection
Workstation ergonomics

DIGITAL MARKETING STRATEGY AND TOOLS

A/B Testing
Acquisition
Affiliate Marketing
Analytics and performance measurement
Augmented Reality (AR) in Marketing
Collaborative Marketing Platform for Network Engagement
Content Marketing & Social Selling
Content Marketing Strategies
Conversion
Customer Community Platform
Databases
DMP/CDP
E-Advertising, PPC Strategy, and Retargeting
Email Builder
Influencer Marketing
Marketing Attribution Solution
Marketing Automation
Media Activation
Retail Media
Mobile Marketing / Mobile Apps
Multichannel Relationship Marketing
Multilingual Solutions
Performance Marketing
Personalization
Platform for Automating Local Network Marketing
Responsible Digital Marketing / Responsible Digital Communication / Eco-Responsible Targeting
Retail Media
Sales Enablement / Sales Support Platform
SEO/SEM
SMS/MMS Routing Platform
Social Media / Social Media Management
Social Paid
Video content and live streaming
Virtual Reality / Augmented Reality
Video Marketing and Podcasts

E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS

Artificial Intelligence for recommendations
Contactless payment
Digital wallet
Drive/Web to store
E-Commerce outsourcing
E-Merchandising
E-Payment
Hosting
Interface design (UI)
Live shopping
M-Payment
Marketplaces
MDM (Mobile Device Management
Mobile commerce and apps
Online payment management and security
PIM / DAM (Product Information Management / Digital Asset Management)
Pricing and promotion strategies
Search engines
Secure payment
Social commerce
Website / E-Shop development

DATA COLLECTION AND ANALYSIS

Big Data and data management
Customer feedback and surveys
Data privacy and GDPR
Data governance and quality
Data collection automation
Data visualization
Metadata management and analytics
Open Data, Data mining, and data exploitation
Predictive analysis
Speech to text