editorial visitors profile Who exhibit ?

Ariane GIORNO
Exhibition Director

theme 2025

The adaptive future: intelligences and transformations3

Our future is always in motion. We can’t predict it, but we can prepare for it and adapt to it. All4Customer Paris 2025 offers you Europe’s broadest panorama of the most innovative solutions on offer from a host of exhibitors! From April 1 to 3, 2025, this event will welcome the biggest brands, the boldest startups and the pioneers of marketing and customer relations for three days of sharing, innovation and experimentation.

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Visitors profile

Salary size

  • Companies with 1 to 99 employees (47%)
  • Companies with 100 to 499 employees (17%)
  • Companies with 500 to 999 employees (10%)
  • Companies with more than 1 000 employees (26%)

Functions

  • Marketing and communication Directors / Managers (30%)
  • Customer Experience Directors / Managers (29%)
  • CEO/ Owners (11%)
  • E-commerce Directors / Managers (10%)
  • IT / CRM Directors (10%)
  • Sales Directors / Managers (7%)
  • Others (3%)

Activity sectors

  • E-Commerce (29%)
  • Communication / Marketing / Advertising (15%)
  • IT / Telecommunication / TIC / SSII (12%)
  • Commerce / Distribution / Retailer (10%)
  • Bank / Finance / Insurance (9%)
  • Call Center (8%)
  • Tourism / Entertainment / Sports (5%)
  • Healthcare / Pharmaceuticals / Medical (4%)
  • Media / Press / Publishing (3%)
  • Consulting / Audit / Study (4%)
  • Others (1%)

Who's exhibiting?

CX – CUSTOMER EXPERIENCE

Analysis of customer data
Analysis of customer verbatims / Conversation analysis
Analysis of the teams' business skills
Big data and customer intelligence
Callbot, Chatbot and Messagingbot solutions
Change Management / Transformation
Collecting the voice of the customer
Collection and processing of customer data
Contact Center Software
Contact centers/Customer relationship outsourcing
CRC quality control
CRM Solutions / SOCIAL CRM / Omnichannel management platform
Customer identification solutions
Customer knowledge / Data
Customer relations consulting
Customer solutions for people with disabilities
Customer touch point management
Employee support tools
E-reputation
Listening to customers
Mobile services
Modeling the customer journey
Mystery customer studies
Quantitative and qualitative customer studies
Robotic Process Automation Software
Self care tools
Social media monitoring
Solutions for messaging platforms
Solutions using artificial intelligence
SSII integrator
SVI / CTI
Telecom and VOIP operators
Training
Video call platform
Voice of the customer monitoring
Workstation ergonomics

DIGITAL MARKETING

A/B Testing
Acquisition
Affiliate Marketing
Analytics / Audience measurement
Client Community Platform
Collaborative marketing platform for networks animation
Content marketing / Brand Content
Conversion
Data visualization
Databases
DMP/CDP
Email Builder
E-mail Marketing
Geomarketing / geolocation
Inbound Marketing
Influence marketing
Marketing attribution solution
Marketing Automation
Media Activation
Mobile marketing / mobile applications
Multi-channel relationship marketing
Multilingual solutions
Online advertising / retargeting
Performance marketing
Personalisation
Platform to automate the local marketing of the networks
Programmatic
Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
Retail Media
Rich and Video marketing
Sales Enablement Platform
SEM/SEO
SMS/MMS routing platforms
Social marketing / Social Selling
Social Paid
TV analytics tools
Virtual reality / Augmented reality
UX / User experience

AI&DATA

CDP/DMP
Data monetization
Data Privacy
Data visualization
Solutions using artificial intelligence
Tag Management
Web Analytics
Web Performance

E-COMMERCE

Apps
Artificial intelligence for recommendations
Contactless payment
Digital wallet
Drive/Web to store
E-Catalogs
E-Commerce outsourcing
E-Commerce platform
E-Merchandising
E-Payment
Hosting
Marketplaces
M-Commerce/ Mobile sites
M-Payment
Search engines
Secure payment
WeB / E-Shop development