Conferences & workshops organized by ANRH

3 April 2025 11h45 to 12h15 Agora Beethoven Workshop

Customer relations with added human value: inclusion & performance

For over 20 years, ANRH has been deploying its expertise in Customer Relationship Management (CRM).
Organized as a hypervisor across 3 sites, our teams of experts are primarily involved in managing incoming flows:
* Level 0 and Level 1 assistance
* Customer service
* After-sales service
We support marketing and sales departments in improving the user experience, brand awareness and customer loyalty.
Come and meet us at the Agora Beethoven, Thursday April 3 from 11.45am to 12.15pm. On the agenda:
- Discover an adapted company with expertise in customer relations.
- The organization of our 3 hypervision centers
- A testimonial from our customer SUEZ

Conference Moderators:

Arnaud PASCAL

Arnaud PASCAL
Development Director – ANRH

Sandra FERNANDEZ

Sandra FERNANDEZ
Business Manager GRC – ANRH

Speaker:

Steeve DUBOIL
Customer Relationship Management – SUEZ

With 70 years of expertise and a presence in 9 regions, ANRH supports 2,000 clients with high-quality services, including Customer Relationship Management. Our teams, 78% of whom have disabilities, bring professionalism and a strong CSR commitment, making us a reliable partner for a responsible and efficient customer relationship.

G63 + Workshop

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