Conferences & workshops organized by AUDIOLIZ

3 April 2025 11h00 to 11h30 Agora Beethoven Workshop

Revolutionizing Quality Monitoring: AI at the Service of Your Business Expertise

During this conference, we will share a real-world case study on the implementation of Audioliz, our AI-powered Quality Monitoring solution, at Bruneau, a leading office supplies company.

We will demonstrate the operational impact of automated interaction analysis across key strategic areas:

✅ Customer knowledge: Gain deep insights into customer expectations, objections, and trends to refine offers and customer relationships.
✅ Marketing campaign tracking: Measure the real-time effectiveness of campaigns and adjust strategies to maximize ROI.
✅ Agent performance quality: Identify strengths and areas for improvement through a detailed and objective evaluation of each call.
✅ Comprehensive call center visibility: Access a complete overview of all interactions to anticipate issues and optimize processes.

Thanks to detailed analysis of every exchange, Audioliz enables Bruneau to:
✔ Improve customer retention by tailoring its approach to customer expectations.
✔ Boost sales by leveraging insights into needs and purchasing behaviors.
✔ Enhance service quality through targeted training and optimized team supervision.

🚀 This conference is designed for decision-makers, quality managers, call center supervisors, and marketing teams looking to understand how AI-driven Quality Monitoring transforms customer interaction management.


Conference Moderator:

David KLAJMAN

David KLAJMAN
Ceo – AUDIOLIZ

Speaker:

Vincent GELBARD

Vincent GELBARD
Director Call Center – BRUNEAU

Audioliz is an advanced AI-powered platform focused on transforming recorded phone conversations or emails into actionable insights. Save time, retain customer, sell more, understand your clients : IA is revolutionning the way call centers will act in the future, and Audioliz enables you to use AI easily in your contact center.

G41 + Workshop

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