Conferences & workshops organized by AVAYA
Transforming customer relation: beyond CCaaS promises
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How to ensure security and compliance in contact centers in 2025
With the rise of cyber threats and stringent regulations, security and compliance are critical challenges for contact centers. This Masterclass will present the key issues and advanced security solutions, including data protection, identity management, and regulatory compliance essential for ensuring customer trust. We will explore how these solutions can help large enterprises protect their sensitive information and comply with prevailing standards throughout the customer journey.
Speakers:
François RACHEZ
Pre Sales Director – AVAYA
Bruno ROIFF
– AVAYA
Avaya is shaping the future of customer experiences with innovation and partnerships to help organizations achieve strategic ambitions and desired outcomes. We provide contact center and communications solutions that are redefining customer and employee engagement. Our solutions power immersive, personalized, and memorable experiences that matter.
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