Conferences & workshops organized by CONCENTRIX
Start-up / Scale-up: How Concentrix helps you develop your customer experience - Swile & Qonto testimonials
Developing a high-quality customer experience is a key challenge for any start-up in its growth phase. How do you structure your customer service from the outset? What strategies should you adopt to evolve effectively as a scale-up?
At this conference, Kevin Foussadier, Customer Experience Director at Swile, and Cédric Varin, VP Customer Success & Onboarding at Qonto, will share their experience and explain how Concentrix supported them from the outset and throughout their development. From setting up the first customer support bricks to optimizing services and integrating new technologies, discover how Concentrix can be a real growth driver for your company.
A must-attend event for entrepreneurs and decision-makers wishing to turn customer experience into a strategic asset.
Speakers:
Stéphane BUMBALO
VP Account Management & Practices – CONCENTRIX
Kevin FOUSSADIER
Customer Experience Director – SWILE
Cédric VARIN
VP Customer Success and Onboarding – QONTO
Concentrix is the global technology and services leader that powers the world’s best brands, and the ones changing the world. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
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