Conferences & workshops organized by DEAFI

1 April 2025 16h15 to 16h45 Agora Beethoven Workshop

Customer experience is key. Should the same apply to deaf customers ?

Providing a quality customer experience is essential to building customer loyalty and satisfaction.

But what about deaf customers?

  • How can we guarantee equivalent customer relations for all ?

  • Why choose a deaf customer advisor ?

With Daniel Arandel, discover the challenges of customer experience, and with William Debureaux, practical solutions for a customer relationship truly adapted to the needs of deaf customers.


Speakers:

Daniel ARANDEL

Daniel ARANDEL
– AGORA MANAGERS GROUPE

William DEBUREAUX

William DEBUREAUX
– DEAFI

Since 2009, Deafi has been a customer relations center for the deaf and hard-of-hearing. Outsource your customer service with a turnkey solution, including training, supervision and complete call management. Offer your customers a seamless, tailored experience with 100% accessible customer service.

G61 + Workshop

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