Conferences & workshops organized by FOUNDEVER

How can technical knowledge be made accessible to all agents, whatever their background?
During this Masterclass, discover how Konica Minolta and Foundever have transformed and redefined their operational model by integrating an AI-optimized knowledge base. We'll share our feedback on the impact of this solution: accelerating skills ramp-up, increasing resolution rates, controlling DMTs, improving first-contact resolution and optimizing customer satisfaction.
Join us to explore the key levers of this transformation and discuss the future of technical assistance in the age of AI!