Conferences & workshops organized by NICE

Are you considering migrating your contact center to the Cloud? Leave nothing to chance and discover how to turn this transition into a powerful performance driver.

In this workshop, you will learn:
✅ Seamless Cloud Migration: Discover how to automate and secure your transition with best practices and real-world use cases.
✅ AI for Customer Experience: Learn how to enhance agent efficiency with AI for a smarter, more seamless service.

With growing security and compliance requirements, choosing the right cloud environment is a strategic decision for your customer relationships. How can you ensure data protection while maintaining performance and agility? With its Sovereign Cloud, NICE provides enhanced security and complete control over your data. Join our workshop to learn more!

Artificial intelligence is emerging as a key driver for transforming customer experience and optimizing operations. But with so many possibilities, one essential question remains: why adopt AI, and how to do it effectively? This interactive workshop will explore the challenges, opportunities, and best practices for integrating AI into customer relations. From strategy to implementation, we will discuss key success factors, common pitfalls to avoid, and how to maximize AI’s impact for both your teams and your customers.

Anticipate to Better Serve – Discover how proactive AI is transforming customer experience by predicting needs and delivering instant, personalized solutions.

Challenges & Opportunities – Integrating proactive AI into customer journeys comes with challenges but also paves the way for a smooth, frictionless experience. How can businesses turn these hurdles into competitive advantages?

Real-World Cases & Insights – Get inspired by companies that have successfully implemented proactive AI. What results have they achieved? What best practices should you adopt?

An immersive workshop to understand, exchange ideas, and master the keys to an AI-powered customer experience.