Conferences & workshops organized by ORTHODIDACTE
Gone are the written word, replaced by AI?
For the past two years, Orthodidacte and Le sens du client have been organizing “The dictation of customer relations". This fun, learning event brings together several hundred advertisers and service providers from the world of customer relations.
For the 3rd edition, to be held on October 10, 2025, we wanted to bring together BLUELINK and MACIF for this masterclass.
Our objective? To share with the present audience how the quality of the written word of its customer service enables it to stand out today?
Together, we will look at :
- How does mastery of the written word contribute to a company's image in the eyes of its customers?
- In what way is it a key, essential skill that we must continue to promote?
- What kind of dynamic does dictation in customer relations help to instill in employees?
Join us as we share our experience in the service of an essential skill that enhances the sector's talents through a dynamic and challenging event!
Speakers:
Sébastien POIBLANC
Operational Director – MACIF
Luc BLANCHARD
Human Resources Director – BLUELINK
Sébastien CHAUVE
Director, Customer and Member Experience – MACIF
Improve your teams' written communication skills with Orthodidacte! Assessment, personalized training, and progress tracking for clear and professional writing. Boost customer satisfaction and internal efficiency with fluid, impactful communication-delivering concrete results in no time.
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