Conferences & workshops organized by VERINT
Prepare for the future today with Verint Agentic AI !
1) Improve the Employee Experience – A Competitive Advantage
2) How does Verint's Agentic AI simplify the employee's daily life?
3) Examples of ROI made now!
Conference Moderator:
Marie ZIMMERMANN
Senior Solutions Consultant – VERINT
How WFM has supported our transformation
The challenges of transformation
How was the project carried out?
The benefits of Verint WFM solution
Speakers:
Frédéric MASCRE
Omnichannel Manager – LA BANQUE POSTALE
Bruno REMY
Business Sales Specialist – ORANGE BUSINESS
Marie ZIMMERMANN
WFM Solutions Consultant – VERINT
Assisted Conversational Analytics: Human vs Gen AI
Verint, aligned with his strategy of supporting people, presents 2 essential innovations for a valuable customer relationship:
- Verint Genie Bot that revolutionizes the Speech Analytic market by using the latest Gen AI models to strengthen your team of analysts.
- Verint Quality Bot that integrates into ambitious Quality Programs to increase supervisors' capabilities in achieving their goals
Conference Moderator:
Dhestio BOA-GUEHE
Senior Presales Consulting EMEA – VERINT
Verint® is a leader in CX Automation.The world’s most iconic brands—including more than 80of the Fortune 100 companies—use Verint Open Platform and our team of AI-powered bots to achieve AI Business Outcomes, Now™ . With Verint, organizations can meet the challenges posed by continued growth in the number of customer interactions for elevated CX.
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