Conferences & workshops organized by WAY2TECH.AI
How does AI affect your Quality, Performance and Training KPIs?
Come and discover the use cases where AI can improve your KPIs:
-Quality: automatic control to achieve productivity gains, solve the calibration issue, and reduce to 0 the penalties paid for data entry errors, non-compliant sales, etc.
-Performance analysis: agent-by-agent analysis of the exact causes of non-performance (e.g., not talking enough about the competition) in just a few clicks, whereas such analyses can take several hours,
-Training: AI agents can train your agents on the precise difficulties identified (discovery, diagnosis), enabling gaps to be corrected once and for all.
With testimonials from Ma Nouvelle Assurance and an energy company that have already integrated solutions.
Way2Tech.ai is an AI start-up offering solutions that : -automate quality control in customer relations or distance selling, -performs automatic analyses to identify gaps in agent performance, -corrects discrepancies with an AI agent, training agents with voice conversations on their difficulties.
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