Conferences & workshops organized by ZENDESK
CX Trends 2025: Transform your CX with AI at the service of Humans
In two years, requests sent to your customer service have increased by 66% and +30% are expected in 2025: is your customer service ready? Zendesk has the answer for you.
Turn CX and AI into a decisive competitive advantage with a high ROI for your organisation. In this new era, companies that act quickly to integrate new tools and make them an essential part of their CX strategy are leading the way.
Discover the 5 emerging trends identified by Zendesk for CX leaders to leverage the full potential of AI.
Our partners SEIF and PolyAI will share concrete case studies of companies that have successfully implemented AI. And out customer Ringover will share their best practices and challenges when implementing AI.
Conference Moderator:
Céline FOUBERT
Senior Marketing Manager France – ZENDESK
Speakers:
Juan ABELLA
Chief Customer & Operations Officer – RINGOVER
Florian VANNIER
Founder – SEIF
Enryck SERIN
Go-To-Market Lead, Partnerships – POLYAI
At Zendesk, we’re on a mission to power exceptional service for every person on the planet. As the industry leader in customer experiences, we help businesses bring together the best of AI agents, workflow automation, and human agents for their customers and employees.
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