2025 Exhibitors
Sponsors Platinium
Sponsor Gold
Sponsors Silver
Description 2Emotion is a one line video creation tools for professionals. Its motion design
technology and templates allow users to build remarkable videos without technical skills.
Bring your content to life thanks to an intuitive new generation interface with extreme
simplicity.
technology and templates allow users to build remarkable videos without technical skills.
Bring your content to life thanks to an intuitive new generation interface with extreme
simplicity.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Digital tools integrating artificial intelligence
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video content and live streaming
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video marketing and podcasts
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
Description Apenday, an omnichannel solution for appointment scheduling and video assistance, helps businesses enhance customer experience and streamline their operations.
Across various industries, our clients deliver seamless, engaging, and personalized interactions through all channels: in-person, remote, or via video.
Across various industries, our clients deliver seamless, engaging, and personalized interactions through all channels: in-person, remote, or via video.
Description AudioCodes accelerates contact center transformation, offering comprehensive solutions for CX enhancement, cost savings, and operational simplicity. With global expertise and cutting-edge tech, we mitigate business continuity risks and drive innovation across any contact center platform.
Description Cisco Contact Center empowers over 3.6M agents across 36K enterprises with AI-driven, cloud-based solutions. Offering flexible cloud migration, unified platforms, and intelligent customer journeys, it enhances customer experiences. Choose from Webex Contact Center, on-premises, or hybrid solutions for seamless, secure, and scalable operations
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer intelligence
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
Description Specializing in outsourced customer process management combining technology, AI, and CRC, comete.ai helps companies with their digital and CX transformation, is an integrator of digital, technological and AI services, and manages operations through a mix of IT, digital solutions and human expertise.
Description Concentrix is the global technology and services leader that powers the world’s best brands, and the ones changing the world. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Digital tools integrating artificial intelligence
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description DialOnce, a software company specializing in omnichannel customer relationship optimization, develops AI-enhanced conversational agents to welcome, orchestrate and manage customer and advisor contact paths.
Description Since 2009, Dydu offers an easy-to-use no-code platform for professionals to create, in full autonomy, intelligent conversational agents: chatbot, voicebot, callbot.
Our solutions leverage natural language understanding, artificial intelligence, and Generative AI to reduce support teams’ workload while improving user satisfaction.
Our solutions leverage natural language understanding, artificial intelligence, and Generative AI to reduce support teams’ workload while improving user satisfaction.
Description Since 2001, Eloquant has been supporting European companies with its Cloud Customer Experience platform, an extensive Contact Center as a Service (CCaaS) and Voice of the Customer (VoC) solution. The platform enables businesses to manage, orchestrate, and analyze both human and AI-driven conversations between employees and customers
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
- DATA COLLECTION AND ANALYSIS - Measuring and managing customer satisfaction
Description Essentiel Outsourcing specializes in tailored BPO solutions to optimize business operations. With multilingual teams, cross-sector expertise, and advanced technologies, we empower companies to focus on growth. Flexibility, innovation, and sustainable results are the cornerstones of our success.
Description Gladhost, a web hosting provider for all types of applications (e-shop, business solutions, etc.), offers fully managed custom servers while ensuring performance, security, and scalability.
Our close support is highly appreciated by our clients: we provide them with a personalized experience with high responsiveness.
Our close support is highly appreciated by our clients: we provide them with a personalized experience with high responsiveness.
Activities
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Hosting
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM / DAM
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Places de marché / Marketplace
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description iSendPro Telecom is a multi-channel platform : SMS, Voice, RCS, Data (31M+ profils).
Designed, developed and hosted in France, our solution is available in CPaaS mode, API or via CRM connectors in a 100% secure environment. Simplicity, availability, adaptability have been part of our DNA for over 20 years.
#SMS
#RCS
#DATA
#RSE
Designed, developed and hosted in France, our solution is available in CPaaS mode, API or via CRM connectors in a 100% secure environment. Simplicity, availability, adaptability have been part of our DNA for over 20 years.
#SMS
#RCS
#DATA
#RSE
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
Description INO CX meets all your internal and external communication needs. It inherently comprises 3 parts: omnichannel contact center software, collaborative tools, and business telephony. 100% cloud-based with AI functionalities, open, and flexible, INO CX seamlessly integrates through APIs and connectors (Salesforce, Chrome...).
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom and Voice over Internet Protocol (VoIP) operator
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
Description Intelcia is a bold, innovative and constantly growing company, powered by 40,000 employees in 18 countries across Europe, Africa and the Americas. Thanks to its multi-channel CX, BPO, ITO, innovation and consulting solutions, it enables its customers to better engage with their targets.
Description ISI-COM, founded in 1994, is a French company specializing in the publishing of customer interaction management software for contact centers and customer services.
Recognized as a major reference, it stands out for its ability to offer personalized solutions integrated into existing information systems.
Recognized as a major reference, it stands out for its ability to offer personalized solutions integrated into existing information systems.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
Description Leader in contact center solutions in France with over 400 equipped centers, kiamo combines performance and efficiency to elevate customer relationships to a level of excellence across the channels.
Kiamo offres the freedom to choose:
- Service access (purchase/subscription/hybrid)
- Hosting (private cloud/on-premises/hybdrid)
Kiamo offres the freedom to choose:
- Service access (purchase/subscription/hybrid)
- Hosting (private cloud/on-premises/hybdrid)
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Ergonomics of workstations
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
Description At Klark, we automate written interactions for customer service using AI. A French startup founded in 2023, we have transformed over 1 million interactions for more than 50 brands such as Backmarket and Cdiscount, boosting productivity (+50%) and customer satisfaction (+10 points) with a one-click integration.
Description Le Sphinx is a leader in the market research industry for over 40 years. Its powerful survey, quantitative and qualitative analysis software is used by professionnals and top companies. Its consulting activity offers a wide range of survey : customer survey, marketing, image or HR.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Quantitative and qualitative customer research
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
- DATA COLLECTION AND ANALYSIS - Measuring and managing customer satisfaction
- DATA COLLECTION AND ANALYSIS - Data visualization
Description
Ringover is a French software company. We create solutions focused on conversations (telephony, SMS, WhatsApp, video calls...) to help you manage interactions with your clients and prospects more efficiently, all within a single platform. Our strength? Combining AI technology with simple interfaces seamlessly integrated into your tools.
Ringover is a French software company. We create solutions focused on conversations (telephony, SMS, WhatsApp, video calls...) to help you manage interactions with your clients and prospects more efficiently, all within a single platform. Our strength? Combining AI technology with simple interfaces seamlessly integrated into your tools.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- DATA COLLECTION AND ANALYSIS - Automated data collection
Description Since 2012, Nacre Solutions has been dedicated to enhancing your efficiency and competitiveness. As a true expert in customer service, relationships, and professional communication, Nacre Solutions is a leading outsourcing partner. With its call center located in Madagascar, Nacre Solutions effectively addresses all of its clients' needs.
Description Nectra Digital is a dynamic and innovative digital agency based in Lyon. Specializing in web marketing, it designs tailor-made campaigns to optimize its clients' return on investment. What sets Nectra Digital apart is the exceptional quality of its leads and its focus on proximity and customer satisfaction.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Influence marketing
Description Pitchy is a video creation solution (mobile app + web platform + pro studio) that simplifies and accelerates corporate video production.
Produce personalized, high-impact content for all your marketing use cases: product presentation, social media, interview, event teaser, newsletter, etc.
Produce personalized, high-impact content for all your marketing use cases: product presentation, social media, interview, event teaser, newsletter, etc.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video content and live streaming
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Augmented reality (AR) in marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
Description PODCAST – LIVE – WEBRADIO
Saooti, leader in the creation and hosting of audio content in France, supports media, companies, public and associative institutions to develop and optimize their audio editorial strategy.
- Saooti Creative, audio content creation agency
- Saooti Play, hosting and distribution platform
Saooti, leader in the creation and hosting of audio content in France, supports media, companies, public and associative institutions to develop and optimize their audio editorial strategy.
- Saooti Creative, audio content creation agency
- Saooti Play, hosting and distribution platform
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video marketing and podcasts
- DIGITAL MARKETING STRATEGIES AND TOOLS - Mobile marketing / mobile applications
Description Sprinklr Service is the first purpose-built Contact Center as a Service (CCaas) that ensures you and your agents can offer frictionless support. It scales customer service across 30+ digital and traditional channels — including voice — with self-service systems, AI bots, and one unified view of the customer.
Description Supermetrics helps over 750k marketers and analysts move data from popular marketing and ad platforms like Facebook, Google, and HubSpot to their favorite analytics, reporting, and data warehouse platforms. Over 15% of global ad spend is reported through Supermetrics.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
Description Terracall, the first mobile operator to offer plans with an AI-powered virtual assistant. Designed to transcribe, summarize, and analyze calls, it identifies key data, integrates information into CRMs, and ensures data security. A new era of mobile telephony combining innovation, efficiency, and cutting-edge technology.
Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. As the industry leader in customer experiences, we help businesses bring together the best of AI agents, workflow automation, and human agents for their customers and employees.
Description Zoom, a leader in Gartner's Magic Quadrant for Unified Communications (UCaaS), is a simple, reliable, and innovative unified communications platform for video meetings, telephony, webinars, events, and chats on any equipment and with conference room systems.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience