WORKSHOPS

Artificial intelligence is transforming customer relations, but it often remains an expensive black tool that is difficult to master. Golem.ai offers a different approach: a frugal, explainable, and high-performance AI capable of reducing request processing costs by a factor of 10 while ensuring high performance full control.

• Drastically lower costs without compromising service quality

• Optimized team efficiency with a controllable and transparent AI

• Measurable and fast ROI through intelligent automation of interactions

Discover, through real-world examples, how an AI designed for performance and efficiency can revolutionize your customer relations.

Is incomplete and scattered data limiting your performance? Discover how enrichment of missing coordinates and enhanced deduplication can make your data more reliable, richer and more unified. Give your company a single view and exploit the full potential of your databases to maximize your results.

Generative AI is transforming marketing by automating content creation, enabling large-scale personalization, enhancing customer interactions, and providing predictive insights.

But how can you make the most of it?

• Key technologies and their impact
• Real-world examples of disruptive campaigns
• Innovative tools to boost your strategies
• Live demo and case study

AI doesn’t replace marketing—it enhances it!
Don’t miss this chance to learn how AI can make marketing more effective, precise, responsive, and innovative.

What is the link between a cooking robot, your data and your AI? During this workshop, we will answer this essential question and reveal the steps to take to turn your AI into a powerful and effective tool.

The volume of customer data available in many companies is colossal, but often only a small fraction is actually used and exploitable. Why is this inefficient? Because this data is scattered across different, isolated systems: ERP, CRM, CIAM, CMT, e-shop, etc. This lack of centralization creates multiple obstacles:

• Complexity: The inability to consolidate and process this data in one place, making it difficult to get an overview of the customer journey and the customer themselves.
  
• Data inconsistencies: The imprecision in the attribution of customer and company profiles, due to a lack of validation or matching processes.
• Inefficiency and costs: The loss of time and the increase in costs associated with manual management and the search for information scattered across separate tools.
  
• Communication: Avoid working in silo mode, unify processes and increase inter-departmental communication through cross-functional communication.

How can these pain points be overcome? The solution lies in a cross-functional approach, based on fluid communication between the different departments of the company. Such collaboration makes it possible to centralize information, avoid duplication and guarantee better data accuracy.

We will show you simple and effective measures you can implement to improve the quality of your data and leverage it in your AI strategies. With a unified customer view, your AI will perform better, enabling you to optimize your decision-making and offer personalized and relevant customer experiences.

Come and discover the use cases where AI can improve your KPIs:
-Quality: automatic control to achieve productivity gains, solve the calibration issue, and reduce to 0 the penalties paid for data entry errors, non-compliant sales, etc.
-Performance analysis: agent-by-agent analysis of the exact causes of non-performance (e.g., not talking enough about the competition) in just a few clicks, whereas such analyses can take several hours,
-Training: AI agents can train your agents on the precise difficulties identified (discovery, diagnosis), enabling gaps to be corrected once and for all.
With testimonials from Ma Nouvelle Assurance and an energy company that have already integrated solutions.

Are your data scattered across multiple systems? This fragmentation limits your performance! Discover how data unification gives you a 360° view of your customers, optimizes your campaigns, and boosts your ROI. Amabis will present innovative, concrete methods to help you leverage unified and reliable data. Don’t miss this opportunity to transform your marketing strategies!

Join Antoine Pierre (COO, Almé) and Daphné Tassis (Senior Account Director, Onepilot) to discover how Onepilot enhances Almé's customer support with its proprietary technology, combining AI and human expertise for quicker, high-quality resolutions.